Digital plans and cancellation
ArvDocs Premium is a digital service. Plan name, price, validity, and features are shown on the Pricing page before purchase. Cancellation stops a future renewal only where a recurring renewal option is explicitly offered; it does not automatically reverse a completed payment.
When to contact us about a refund
- A payment was debited but the order remains pending or Premium access was not activated.
- The same order was charged more than once and the duplicate charge can be verified.
- A payment provider confirms a refund or reversal that is not reflected in your account.
Review and processing
Contact support with the account email, order or transaction reference, amount, date, and a short explanation. We will review the payment status with the payment provider and respond using the published support contact. Approved refunds are returned through the original payment method where supported; the provider or bank may take additional time to post them.
Completed digital access
If a Premium plan was successfully activated and made available, a change of mind alone does not guarantee a refund. We will review service failures, duplicate charges, and any refund rights that apply under applicable law. Nothing in this policy limits rights that cannot legally be excluded.
Payment safety
Never send your full card number, CVV, OTP, UPI PIN, or payment password to support. A payment confirmation screen alone is not proof that a payment was settled; account access is based on verified payment status.
Direct support contact details are not configured yet. Please check this page again after the site administrator publishes an email or phone number.
For current support contact details, see Support.